Key
Ihrtrade Alloy Steel Tongue Drum 8 Tone F Key Round Tongue For Children - 8 Inches / 8 Notes
HLURU-RT-8/8/-Obsidian
Regular price $118.00 Sale price $65.00| Ihrtrade Steel tongue drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss C Tongue drum
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Main Features：
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Specifications:
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Package Includes：
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To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
This drum is exactly what it is advertised to be. The 6-inch beautiful blue drum came with a black carry/storage drawstring bag, a simple-to-follow book of songs, instructions on how to play it, two mallets/drumsticks, and an extra set of stick-on numbers.
There are instructions on how to tune the drum and check for defects in the metal upon arrival.
The tone is amazingly clear. The 6-inch drum is small enough to take it anywhere you want to play it.
I love it my hubby surprised me with giving this as a gift for my birthday. The tones are very pretty to listen to, and it's pretty sturdy.. comes with a instructional book with songs to play in it. Seems pretty easy lol we'll see lol
After I figured out where the notes were, I have had a ball finding more and more tunes to play (by ear). I wasn't looking for a professional instrument, so a couple of notes being only very slightly off doesn't bother me enough to try "tuning" them. I LOVE the resonance. I didn't really buy it for meditation as much as having light fun making music, but it is so pleasant to hear I will often strike notes as I walk past it just for the pleasure of the sound. Since I didn't buy it for mediation, I was both surprised and pleased at how relaxing it feels just playing a few random notes and letting them ring on. I even broke down and gave it name: Moontones (it's blue).
Ihrtrade Handpan Drum D-Key 22 Inch 9 Notes Stainless Steel Percussion Instrument
HLURU-HP/22/9/-Dark Grey
Regular price $1,208.00 Sale price $638.99
Ihrtrade Handpan Drum D-Key 22 Inch 9 Notes
Ihrtrade Hand pan drum is a musical instrument in the idiophone class. It is constructed from two half-shells of deep drawn, with hollow inside and in the shape of a convex lens. The top ("Ding") side has a center 'note' hammered into it and seven or eight 'tone fields' hammered around the center. The bottom ("Gu") is a plain surface that has a rolled hole in the center with a tuned note that can be created when the rim is struck. |
Features
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Specifications:
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Package List:
  |
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
My son wanted a hand pan for Christmas. This exceeded his expectations. He was thrilled. It sounds lovely and is fun to play. This is a serious instrument, and looks like it will last many years with the right care. It comes with a nice nylon backpack case.
Fast Delivery, Packaged well. Quality workmanship with beautiful sound. Very happy.
awesome sound, good price, fast delivery...great experience.
Thank You!
I will recommend this Handpan...sweet
My son wanted a hand pan for Christmas. This exceeded his expectations. He was thrilled. It sounds lovely and is fun to play. This is a serious instrument, and looks like it will last many years with the right care. It comes with a nice nylon backpack case.
Too much fun. I am accomplished on other instruments, but new with this. I love multi tracking with it and mandolin and hand drums. When I learn to apply vocal tracks fluently, it will be the most fun I've ever had with my clothes on!
Hello, thank you for your order, if you need our help, please let us know. thanks
Ihrtrade Professional Performance Carbon Steel Tongue Drum 14 Inches 15 Notes C Key Handpan Drum
HLURU-CS/13/15/-Spotted Purple
Regular price $290.00 Sale price $165.99| HLURU® Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss B Tongue drum
|
|
Features:
|
|
Specifications:
|
|
Packing List:
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Hand Pan Drum D-Key 22 Inch 9 Notes Nitride Steel Percussion Instrument
HLURU-HP/22/9/-NS-Dark Grey
Regular price $1,308.00 Sale price $698.99
Ihrtrade Handpan Drum D-Key 22 Inch 9 Notes
Ihrtrade Hand pan drum is a musical instrument in the idiophone class. It is constructed from two half-shells of deep drawn, with hollow inside and in the shape of a convex lens. The top ("Ding") side has a center 'note' hammered into it and seven or eight 'tone fields' hammered around the center. The bottom ("Gu") is a plain surface that has a rolled hole in the center with a tuned note that can be created when the rim is struck. |
Features
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Specifications:
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Package List:
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Lotus Alloy Steel Tongue Drum 12 Inches 11 Notes C-Key Percussion Instrument
HLURU-Huashu-12/11/-Navy Blue
Regular price $288.98 Sale price $95.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
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|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Alloy Steel Tongue Drum 10 Inches 11 Notes C-Key Percussion Instrument
HLURU-Huashu-11/11/-Navy Blue
Regular price $259.98 Sale price $86.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
|
|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Lotus Alloy Steel Tongue Drum 12 Inches 13 Notes C-Key Percussion Instrument
HLURU-Huashu-12/13/-Navy Blue
Regular price $336.99 Sale price $109.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
|
|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Lotus Alloy Steel Tongue Drum 13 Inches 15 Notes C-Key Percussion Instrument
HLURU-Huashu-13/15/-Navy Blue
Regular price $336.99 Sale price $169.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
|
|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Lotus Alloy Steel Tongue Drum 6'' 11 Tone D Key - 6 Inches / 11 Notes (18 colors)
HLURU-Square Tongue/6/11/-Navy blue
Regular price $276.00 Sale price $99.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
|
|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Lotus Alloy Steel Tongue Drum 11 Tone F Key Square Tongue - 8 Inches / 11 Notes
HLURU-ST/8/11/-Lake Blue
Regular price $192.00 Sale price $65.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
|
|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.
Ihrtrade Huashu Lotus Alloy Steel Tongue Drum 11 Tone D Key Square Tongue - 6 Inches / 11 Notes
HLURU-ST/6/11/-Bronze
Regular price $192.00 Sale price $45.99| Ihrtrade Huashu Lotus Alloy Steel Tongue Drum is a musical sculpture that combines the essence of Chinese thousand years of philosophy, religion, culture, art, music and national studies. It combines modern technology, sound theory and innovative design. It is a work of art, a musical instrument, and even of your mind mate. |
Calss D Tongue drum
|
|
Main Features：
|
|
Specifications:
|
Package Includes：
|
To make sure the safety of your purchase from ihrtrade.tw, we now only support one payment method: PayPal
PayPal provides an easy and quick way to send and request money online. You can transfer money (abroad) to family, friends, online shops, and auction sites.
You can click PayPal button after viewing your items on your shopping cart page. Then you will leave ihrtrade.tw and enter PayPal's website. You can sign in to your Paypal account, or you can create a new one if you haven't got one. According to the on-screen instructions, you can use the Paypal as you want. Usually, PayPal e-check will take 3-5 business days to be confirmed by Paypal.
The reasons why we suggest you use Paypal:
Payment is traceable. Using your PayPal account you can trace the status of your payment.
When you make the payment for your order, you need not use your credit card online (you can transfer directly from your bank account). When you use your credit card through Paypal, ihrtrade.tw will not take your credit card number, which will minimize the risk of unauthorized use.
-----------------------------------------------------------------------------------------
No paypal account
If you only have the credit card,you can also pay throgh paypal.please check the following details:
Step 1:
Choose paypal as payment and enter it- choose the billing address-complete order (as the below photo shows)
Step 2:
Choose "Pay with Credit or Debit Card".(as the photo shows)
Step 3:
Improve personal information (as photo shows)
It is easy.If you have any more question,please contact with our customer service.
E-mail: support@ihrtrade.tw
IHRtrade Shipping, Returns and Exchanges Policy
Thank you for shopping at IHRtrade.
To serve you better, we will begin to process your order immediately you click the Submit Order Button.
1. Our Products
- a) Although we have made every effort to display the colors accurately, the images of the Products on our Website are for illustrative purposes only.
- b) We cannot guarantee that your computer's display of the colors accurately reflects the color of the Products, your Products may vary slightly from those images.
2. Processing Guidelines
- a) All Products on the Website are subject to availability and payment being received before your order is processed.
- b) We will contact you if the Products you have ordered are out of stock, or if additional identification is needed for credit card verification.
3. Shipping, Insurance and Tracking Number
- a) We ship our products to most international destinations (except regions where an embargo has been placed).
- b) When you place your order, you will get an approximate delivery time based on the availability of your items and order processing time. Depending on the order quantity and your region, shipping charges, suitable couriers and delivery date estimates will appear on the order page.
- c) Please note that the delivery dates stated on your order page are approximate and for guidance purposes only. Actual delivery dates may vary.
- d) Once your order is shipped, we will send you a tracking number through email. Please note that it may take up to 48 hours before the tracking number can be updated online.
4. Order Processing
- a) We aim to deliver all orders within 7 – 28 working days of your order being processed.
- b) Please note that all orders are processed as soon as they are received and consequently, we are unable to make any changes to the order such as change of address, quantity, type or other aspects of the order.
5. International shipping policies
- a) If you order products from our Website for delivery to an international destination, your order may be subject to import duties and taxes once a shipment reaches your country.
- b) You will be responsible for payment of any such import duties and taxes; We have no control over these charges and cannot predict what they may be. International orders may be subject to customs clearance procedures, which may cause delays beyond original delivery estimates.
- c) When ordering from us, you are considered the "importer of record" and must comply with all laws and regulations of the country in which you are receiving the goods. We will not be liable or responsible if you break any such law.
6. Inspection
- a) You are required to inspect the delivered Products once you receive you order and ensure that the Products are in “as expected” condition.
- b) In the event they are not in an “as expected” condition, please Contact Us as soon as possible, with all necessary information, including photographic proof.
7. Returns and Exchanges
7.1 Returns
- a) We accept returns on most Products within 30 days of receipt, for Products that HAVE NOT BEEN OPENED, USED or ALTERED, and with ALL tags and/or stickers attached AND accompanied with original Sale Receipts.
- b) Please note that we do not accept returns on any special orders and/or promotional/final sale Products.
7.2 Exchanges
- a) All exchange notices must be received to our office within 14 days of receiving your order. We will do our best to fulfil your exchange request.
- b) If your desired replacement item is no longer available, we will help you find another item you like or process a store credit refund if the item falls within our return policy.
7.3 Returns Procedure
- a) Please Contact Us so we may provide you with a Return Address.
- b) You must take reasonable care of the Product(s) you wish to return/exchange, and they should be returned unopened, unused and in their original condition from the original delivery address. We recommend that you ask the shipping carrier for proof of posting and ensure the return shipment, as you are under a duty to take reasonable care of the goods and will be liable for damage to them until we receive them at our warehouse.
- c) All returns must be received by our office within 30 days of receiving your order. Please choose your shipping method accordingly. You are responsible for all costs incurred in returning the item to us.
- d) For Returns, we will be able to process your refund in the form of store credit within 14 days of us receiving the returned Product. Please note that original shipping charges are non-refundable.
- e) For Exchanges, we will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
8. Shipping Errors / Damaged Products
- a) We are committed to selling only high-quality Products. To that end, we employ several quality checks before a Product is shipped.
- b) If you have received a wrong or damaged Product, please Contact Us within 14 days of receiving the order to be eligible for a free exchange with a new, similar Product.
- c) We will ship to you the desired Product,within 14 days of us receiving the returned Product, as per our Shipping policy.
9. Events outside our control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations if caused by events outside our reasonable control, including (but not restricted to) fire, flood, severe weather, explosion, war, act of terrorism, industrial dispute, or acts of local or central Government or other competent authorities.
10. Entire agreement
These terms and conditions and other notices elsewhere on our Website contain the whole agreement between us and you relating to the supply of Products.
11. Contact Us
If you have any questions concerning our Shipping, Returns and Exchanges Policy, please feel free to Contact Us.
RETURN, REFUNDS & SHIPPING POLICY
RETURNS AND REFUNDS.
All Transactions and purchases made on the site is final and IHRTRADE offers no return and exchange unless it can be clearly shown that the product shipped is defected.
Damaged in shipment
If you receive your product and it has been damaged during shipment, please email us at support@ihrtrade.tw within 10-15 business days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. We will arrange for the damaged products to be replaced.
Important conditions for return
Please note that you can only return a product if it is defective. The product returned shall be inspected on its receipt. Please ensure that the following conditions are fulfilled before returning the product:
- The product shall be in unused and original condition;
- You shall inform about the return of the product to us within a period of 10-15 business days;
- You shall not accept any open box deliveries;
- The return package shall include everything that arrived with the package when you made the purchase, including price tags, labels, original packing, freebies & accessories, invoices/warrantee cards and other documentation.
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Exchanges
We only exchange products only when it is defective. You can find more details about exchanges on our product warranty sessions in our terms and conditions.
SHIPPING
Delivery time of 10 to 15 working days, to the address of the User / Customer since the tracking number is received. Please note that we would not be liable for any delay in delivery and more so for the inconveniences occasioned by COVID – 19.
The messaging service is carried out with tracking control. We have the express right to use any Courier service as we deem fit.
Please note that shipping fees would be calculated together with your order price upon checkout.
PLACE OF DELIVERY, DEADLINES AND LOSSES
Approximate delivery times are indicated in working days in the description of each product, although a delay in delivery will not be a reason for penalty.
IHRTRADE will not be liable for errors caused in delivery when the delivery address entered by the User / Customer in the order form does not match the reality or has been missed.
Depending on the destination of the order various shipping methods can be used, each method and each destination have shipping times that are specified in the order confirmation process.
Deadlines may change for logistical reasons or for reasons of force majeure. In cases of delays in deliveries, IHRTRADE will inform its User/Customer, as soon as it has knowledge of them.
Each delivery is considered made from the moment the company makes the product available to the User / Customer, which is materialized through the control system used by the transport company.
Delays in delivery shall not be considered those cases in which the order has been made available to the User/Customer, by the transport company within the agreed time and could not be delivered for cause attributable to the User/Customer.
When the order leaves our warehouse, you will be sent an email notifying you that your order has been accepted and is being sent.
DELIVERY DATA, DELIVERIES NOT MADE AND LOSS OF THE PRODUCT.
If the User/Customer is absent at the time of delivery, the carrier will leave a note indicating how to proceed to arrange a new delivery.
We would contact you and embark on a series of follow-up actions aimed at ensuring that delivery occurs.
If after 7 working days after the departure to delivery of the order has not been arranged delivery, the User / Customer should contact the administrator of the website.
In the event that the User/Customer does not do so, after 10 working days from the departure to delivery of the order, it will be returned and the User/Customer must bear the cost of shipping and return to origin of the order, as well as any associated management costs.
If the reason for not being able to make the delivery is the loss of the order, the transport will initiate an investigation. In these cases, the response times range from one to three weeks.